UK Bank’s Tech Chaos Is Blocking Customers from Their Funds: Day 5
But Spanish parent, Banco Sabadell, proclaimed triumphantly to its Spanish audience that the botched IT transition was a resounding success.… Read More UK Bank’s Tech Chaos Is Blocking Customers from...
View ArticleUK Bank’s IT Disaster Enters 2nd Week, Contagion Fears Rise
“This turned what was a super-hard systems job [into] a clusterfuck in the making.”… Read More UK Bank’s IT Disaster Enters 2nd Week, Contagion Fears Rise
View ArticleAs IT Fiasco Drags On, UK Bank’s Next Big Problem Could Be Internal Revolt
It’s time for executive bonuses. … Read More As IT Fiasco Drags On, UK Bank’s Next Big Problem Could Be Internal Revolt
View ArticleFurious Customers Leave in Droves As IT Nightmare Drags On at UK Bank TSB
“It is unacceptable for banks not to keep our accounts safe”… Read More Furious Customers Leave in Droves As IT Nightmare Drags On at UK Bank TSB
View ArticleTragicomic Farce at UK Bank TSB Enters Week 7 of IT Chaos
Bank-friendly regulators finally show some interest… Read More Tragicomic Farce at UK Bank TSB Enters Week 7 of IT Chaos
View ArticleConsumers Stubbornly Cling to Cash, after Multiple IT Fiascos & Payment...
An industry dogged by non-believers who fret about privacy and fraud. … Read More Consumers Stubbornly Cling to Cash, after Multiple IT Fiascos & Payment Systems Outages
View ArticleBanco Sabadell Begins to Pay the Price for TSB’s Self-Inflicted IT Fiasco
The horribly botched IT upgrade hits the income statement.… Read More Banco Sabadell Begins to Pay the Price for TSB’s Self-Inflicted IT Fiasco
View ArticleWhy Are So Few Customers Leaving a Bank that Trampled on Them?
Despite months of IT mayhem and all kinds of problems, customers cling to TSB Bank in the UK… Read More Why Are So Few Customers Leaving a Bank that Trampled on Them?
View ArticleCredit-Cardholders & Bank Customers Burned Again as New IT Chaos Breaks Out...
The payments industry deplores it, but cash is starting to look pretty good, and central banks agree: “We do not foresee a totally cashless society”: ECB… Read More Credit-Cardholders & Bank...
View ArticleMultiple Online Banking Systems Go Down in the UK
Payment chaos. For bottom-line-obsessed bank executives, IT systems are an expense that needs to be slashed. The results are showing up… Read More Multiple Online Banking Systems Go Down in the UK
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